WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives.
WHITE PAPER:
This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
WHITE PAPER:
This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model.
WHITE PAPER:
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
WHITE PAPER:
Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.
