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Avengers, Assemble!: Marvel's First Strategic IT Plan Comes from Superpowered Collaboration between the CIO and the Lines of Business

WHITE PAPER: Posted: June 11, 2008 | Published: May 16, 2008
Marvel has an IT superhero operating behind the scenes of the media conglomerate.
Topics: Business Intelligence | Business Processes | Collaboration | Dashboards | Database Performance Management | ERP | Spreadsheets |
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Global Supply Chains: Understanding Risks and Rewards

WHITE PAPER: Posted: June 9, 2008 | Published: November 1, 2007
The relentless pace of globalisation of industries and economies around the world has made supply chains an evermore critical component of all businesses.
Topics: Business Processes | Manufacturing | Personal Computers | Risk Management | Supply Chain Management |
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Oracle Business Intelligence Applications Overview

WHITE PAPER: Posted: June 9, 2008 | Published: March 1, 2007
Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization--from front line employees to senior management.
Topics: Business Intelligence | Contact Center Management | Customer Service | Oracle (Product) | Order Management Systems |
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Best Practices for Pipeline Management

WHITE PAPER: Posted: June 9, 2008 | Published: February 1, 2007
This paper will discuss some common factors that impact a company's ability to effectively manage the pipeline and focus on the process and organizational best practices that can help companies overcome their challenges.
Topics: Best Practices | CRM | Enterprise |
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Staying ahead of the Curve: Oracle Database 11g Vs. Microsoft SQL Server 2005

WHITE PAPER: Posted: June 9, 2008 | Published: April 1, 2008
The document shows that Microsoft has been slow to adapt to changing, real-world information needs and that SQL Server 2005 lacks some critical capabilities that are needed to both adapt to, and prepare for changes related to security.
Topics: Data Security | Databases | High Availability | Oracle (Product) | SQL Server | TCO |
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Identity Compliance Reference Model

WHITE PAPER: Posted: June 6, 2008 | Published: June 1, 2007
This paper presents a data-centric compliance reference model for identity management solution implementation.
Topics: Authentication | Data Security | HIPAA | Identity Management | Oracle (Product) |
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Software as a Service Dramatically Improves CRM Success

WHITE PAPER: Posted: June 2, 2008 | Published: February 1, 2008
This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Topics: Business Process Management | CRM | CRM Software | Customer Satisfaction | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service |
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Accelerate Sales Velocity

WHITE PAPER: Posted: June 2, 2008 | Published: June 2, 2008
Oracle has documented five best practices for dramatically improving pipeline management and, in turn, increasing sales velocity.
Topics: Best Practices | CRM | Oracle (Product) | Productivity | Sales | Spreadsheets |
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Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices

WHITE PAPER: Posted: June 2, 2008 | Published: March 1, 2008
This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
Topics: Application Deployment | Business Process Management | Cost Benefit Analysis | CRM Software | Oracle (Product) | ROI | Sales | Vendor Selection | Vertical Industries |
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Utility Computing Made Simple: Automated Provisioning and Patching Solutions for Oracle Grid Computing - IT Briefing

WHITE PAPER: Posted: May 7, 2008 | Published: May 1, 2008
Utility computing is all about enabling system resources, including the grid, server farm, and clustering, to be acquired for different types of applications.
Topics: Best Practices | Enterprise Computing | Grid Computing | Patch Management | Utility Computing |
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Oracle Customer Services Resource Center

WHITE PAPER: Posted: April 22, 2008 | Published: April 1, 2008
Access this resource center to learn more about a best practices and cost-effective ways to simplify the upgrade process for Oracle Database 10g or 11g.
Topics: Business IT Alignment | Change Management | Cost Benefit Analysis | Customer Service | IT Consulting Services | IT Service Management | ITIL | Oracle (Product) | Software Upgrades |
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Top Five Things to Do to Prepare for an Oracle Upgrade

PODCAST: Posted: April 21, 2008 | Premiered: April 21, 2008
In this Podcast Sameer Patkar, vice president of service engineering for Oracle's customer services organization discusses the top five things to do to prepare for an Oracle database upgrade.
Topics: Customer Service |
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Oracle Fusion Middleware for Siebel

SOFTWARE DEMO: Posted: April 21, 2008 | Published: April 21, 2008
Oracle Fusion Middleware for Siebel is a market-leading suite of middleware products that are pre-certified with Siebel applications to optimize sales and customer service.
Topics: Business Processes | Customer Service | Middleware |
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Whitepaper: Maximize IT Flexibility and Lower Costs with Grid Computing on Windows

WHITE PAPER: Posted: April 17, 2008 | Published: April 1, 2008
This document discusses grid computing, Oracle's definition of it, the elements that comprise an Oracle Enterprise Grid Computing environment, and Oracle Grid on Windows.
Topics: Data Warehousing | Databases | Grid Computing | IT Infrastructure | Servers | Windows |
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Centralizing & Securing DBA accounts with Identity Management

WEBCAST: Posted: April 17, 2008 | When: May 1, 2008
This webcast presents a case study of AmTrust Bank and its successful efforts at managing Oracle DBA accounts. Learn more about how your company can benefit from the experiences of AmTrust Bank and how you can put those lessons to use.
Topics: Compliance Best Practices | Database Administration | Database Administrators | Database Security | Identity Management | Identity Management Software | Oracle (Product) | Regulatory Compliance | Security Infrastructure |
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