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You Can Take It with You: Mobile Messaging and Collaboration
sponsored by Avaya Inc.
 | White Paper: | Posted: 05 Jan 2009
| | Published: | 31 Dec 2008 | |
Summary: |
Aberdeen's latest study on enterprise mobile messaging and collaboration demonstrates that Best-in-Class organizations are extracting the maximum value out of their mobility investments to drive measurable improvements.
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ITIL Version 3 - What the Changes Could Mean to You
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
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Presentation Transcript: Creating a Competitive Edge: Extending the Sharepoint Platform to Meet Enterprise 2.0
sponsored by Vorsite Corporation
| White Paper: | Posted: 25 Nov 2008
| | Published: | 25 Nov 2008 | |
Summary: |
This paper explains how Vorsite has worked with the world's largest software company to implement an Enterprise 2.0 solution that provided a comprehensive business productivity platform.
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Why an Output Management Solution Will save You Money
sponsored by ROC Software
| White Paper: | Posted: 14 Nov 2008
| | Published: | 01 Jul 2007 | |
Summary: |
Output management saves the enterprise money by centralizing control of the output environment directly with IT professionals trained to efficiently resolve problems.
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Achieving Profitable Growth through Exceptional Customer Experience
sponsored by CA
| White Paper: | Posted: 07 Nov 2008
| | Published: | 07 Nov 2008 | |
Summary: |
In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives.
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Email Archiving: Understanding the Reasons, Risks and Rewards
sponsored by Proofpoint, Inc.
| White Paper: | Posted: 30 Oct 2008
| | Published: | 30 Oct 2008 | |
Summary: |
Regulatory compliance, legal discovery and storage management issues are driving more organizations to consider email archiving. Here's what you should know when making decisions about your organization's use of email archiving technology.
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e-Book: Five Best Practices for Improving Customer Service through Community-Based Collaboration
sponsored by InQuira Inc
| White Paper: | Posted: 17 Oct 2008
| | Published: | 17 Oct 2008 | |
Summary: |
This e-book offers insights that can help companies embrace social media, harvest knowledge from the conversations in user communities, and apply that knowledge to deliver better customer service.
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e-Book: The Human Side of Knowledge Management - Unlocking People Potential in the Knowledge Economy
sponsored by InQuira Inc
| White Paper: | Posted: 17 Oct 2008
| | Published: | 17 Oct 2008 | |
Summary: |
This paper outlines the benefits customers, support agents, and executives can gain through knowledge management, and it reveals the key factors required to maximize these benefits.
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e-Book: Content Management Vs. Knowledge Management
sponsored by InQuira Inc
| White Paper: | Posted: 17 Oct 2008
| | Published: | 17 Oct 2008 | |
Summary: |
This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today's markets.
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The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity
sponsored by Oracle Corporation
| White Paper: | Posted: 16 Oct 2008
| | Published: | 16 Oct 2008 | |
Summary: |
Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.
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A Guide to Messaging Archiving
sponsored by Google
| White Paper: | Posted: 16 Oct 2008
| | Published: | 16 Oct 2008 | |
Summary: |
This white paper discusses the several reasons to implement a messaging archiving system and provide an overview of ten vendors whose offerings are focused squarely on the archiving space.
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Convergence of Sales and Marketing
sponsored by Neolane Inc.
| White Paper: | Posted: 14 Oct 2008
| | Published: | 14 Oct 2008 | |
Summary: |
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).
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IT Briefing: Key Issues in Messaging Archiving
sponsored by Sunbelt Software
| White Paper: | Posted: 29 Sep 2008
| | Published: | 23 Sep 2008 | |
Summary: |
This document describes key issues in the archiving industry, including some of the reasons for archiving messages and some of the drivers in the industry.
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SearchSoftwareQuality.com eGuide: SOA Performance
sponsored by CA
| White Paper: | Posted: 11 Sep 2008
| | Published: | 11 Sep 2008 | |
Summary: |
This SearchSoftwareQuality.com E-Guide: SOA Performance provides expert insight into how the role of performance monitoring and management has evolved with the introduction of SOA.
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The Forrester Wave™: Enterprise Business Intelligence Platforms, Q3 2008
sponsored by SAS Institute Inc.
| White Paper: | Posted: 10 Sep 2008
| | Published: | 05 Sep 2008 | |
Summary: |
This Forrester Wave™ evaluation of enterprise BI platforms are Panorama Software and QlikTech, who, while lacking the breadth of features to qualify them as single, large-enterprise BI solutions, are reputable contenders.
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SEE: Related Topics