SaaS White Papers

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Managing City Assets: A New Perspective; A New Model; and Transformed Value
sponsored by IBM
WHITE PAPER: In this white paper, you will learn about a leading technical approach that accelerates implementation, substantially removes funding hurdles, ensures an ongoing solution and incentivizes cities to migrate from a fragmented, costly and inadequate model to a common leading-edge solution.
Posted: 10 Sep 2013 | Published: 10 Sep 2013

IBM

CIO Survival Guide: The Convergence of Collaboration, Cloud, and Clients
sponsored by Cisco Systems, Inc.
WHITE PAPER: Today’s workers demand mobile devices, SaaS and online collaboration tools in order to be more productive. Given that these new consumer-inspired technologies cannot be divorced from the current IT infrastructure, CIOs face difficult questions. Read this paper to learn how CIOs can ensure that they are orchestrating a harmonic convergence.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

Cisco Systems, Inc.

Security and High Availability in Cloud Computing Environments
sponsored by IBM
WHITE PAPER: Cloud computing has become an increasingly popular means of delivering valuable, IT-enabled business services. Take a look at this exclusive resource to learn how adopting cloud technology can be an affordable way to get access to a dynamically scalable, virtualized computing environment.
Posted: 28 Jul 2011 | Published: 28 Jul 2011

IBM

Magic Quadrant for Marketing Resource Management
sponsored by Unica Corporation - An IBM Company
WHITE PAPER: This Magic Quadrant compares 18 vendors and the strengths and cautions they each bring to the table with marketing resource management. This provides means each company based on constant criteria, allowing you to choose a vendor that meets your needs.
Posted: 06 May 2011 | Published: 11 Feb 2011

Unica Corporation - An IBM Company

Migrating to the Cloud - Step 1: Outsource Exchange
sponsored by Dell Software
WHITE PAPER: The cloud can provide flexibility, value and time and cost savings to businesses of any size. Which cloud scenario is the best fit for your business? In this Quest white paper, discover the easiest way to get your cloud migration rolling, and how to prepare and simplify your migration. Read the paper today.
Posted: 13 Jul 2011 | Published: 13 Jul 2011

Dell Software

Toshiba Launches Smart Social Infrastructure Through a Flexible, Scalable Cloud Solution
sponsored by IBM
WHITE PAPER: To advance its initiative, Toshiba required a more flexible, scalable cloud solution capable of supporting a wide range of complex projects. This whitepaper highlights the cloud software Toshiba implemented to provide an extensible cloud management framework.
Posted: 10 Dec 2014 | Published: 30 Apr 2014

IBM

How Cloud-Based Contact Centers Improve Customer Experience
sponsored by Genesys
WHITE PAPER: In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies
Posted: 04 Jun 2014 | Published: 31 Mar 2013

Genesys

Cloud: Powered by the Network- What a Business Leader Must Know
sponsored by Cisco Systems, Inc.
WHITE PAPER: Addressed to business leaders with an understanding that many have already been exposed to a deluge of technical treatises and marketing messages on cloud computing, this paper provides information on where the cloud is headed from a business perspective and why it's relevant for your organization.
Posted: 22 Nov 2011 | Published: 31 Dec 2010

Cisco Systems, Inc.

PaaS trends and cloud innovations
sponsored by Progress
WHITE PAPER: This paper examines the trends that are driving the cloud and other computing innovations. It explains how platform as a service (PaaS) provides a new development platform to deliver the applications businesses need.
Posted: 22 Nov 2013 | Published: 31 Oct 2013

Progress

SaaS study: How competitive companies reduce TCO
sponsored by IBM
WHITE PAPER: SaaS is much more than a cost-savings tool. Organizations are using the cloud to help them achieve a much broader and strategic goal – unlocking competitive advantage through stronger collaboration, analytics and improving the customer experience.
Posted: 18 Apr 2014 | Published: 31 Jan 2014

IBM