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Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

Best Practices for successful IP Address Management (IPAM)
sponsored by Infoblox
WHITE PAPER: This white paper discusses several ways to develop a successful IPAM strategy.
Posted: 09 Jun 2014 | Published: 09 Jun 2014

Infoblox

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

PowerEdge M1000e Blade Chassis
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: Check out this concise white paper to find out the key features of this blade chassis that will help you construct your IT infrastructure, as well as a complete list of its technical specifications.
Posted: 19 Feb 2014 | Published: 31 Dec 2013

Dell, Inc. and IntelĀ®

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

Quickly access patient data with enhanced security
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This whitepaper gives an overview of the HP mt40, a thin client tailored for business-needs and promises high reliability, low ownership costs, PC-like performance, faster processing power, and flexible battery options. Read on to learn more about the HP mt40, including features, specifications, support services and more.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Hewlett Packard Enterprise

Oracle Exalogic Elastic Cloud: A Brief Introduction
sponsored by Oracle Corporation
WHITE PAPER: A steady pattern of innovation, expansion, and acquisition can quickly result in a sprawling infrastructure that is difficult to manage. This white paper explores tools and practices that have emerged to address this issue and recommends actions you can take to lay the foundation for the cloud.
Posted: 12 Oct 2011 | Published: 01 Mar 2011

Oracle Corporation

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

The Corporate PC Refresh Project
sponsored by Cibecs
WHITE PAPER: This comprehensive white paper explores the many challenges organizations need to address in order to ensure smooth implementation, coordination and management of their PC refresh initiatives.
Posted: 06 Jul 2011 | Published: 06 Jul 2011

Cibecs

IBM System x3650 M4 Servers Data Sheet
sponsored by IBM and Intel.
WHITE PAPER: Explore this datasheet to learn about a scalable server package that can save your enterprise money without sacrificing speed or availability.
Posted: 07 Jul 2014 | Published: 14 Sep 2013

IBM and Intel.