Social Computing White Papers, Software Downloads, Definition and Webcasts

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Social Computing Reports
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CW Buyer's Guide: Big Data Infrastructure sponsored by TechTarget ComputerWeekly.com ESSENTIAL GUIDE: Computer Weekly looks at the mindset and technology infrastructure businesses need to analyse big data. Posted: 11 Mar 2013 \| Published: 11 Mar 2013 TOPICS: Analytic Applications Software \| Data Analytics \| Data Auditing \| Data Classification \| Data Collection \| Data Management \| Data Management Software \| Data Storage \| Databases \| Social Computing \| Social Networking \| Storage Devices \| Storage Management \| Storage Media \| Storage Systems

CW Europe – March Edition sponsored by TechTarget ComputerWeekly.com EZINE: Never have we been so open about the information we share online, without so little concern for our privacy. In this issue of CW Europe read how the increase in social media usage has created new privacy concerns for businesses. Posted: 05 Mar 2013 \| Published: 05 Mar 2013 TOPICS: Security \| Social Computing

All Mobile, All the Time: Can Businesses Make the Leap? sponsored by IBM EBOOK: Consult this white paper to learn how to manage the increasing array of data sources. Find out how you can ensure that your valuable data is accurate and accessible. Explore the changes the mobile revolution is causing your enterprise and the values you need to establish to have successful BI by reading this resource now. Posted: 26 Feb 2013 \| Published: 26 Feb 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| Data Analytics \| Data Governance \| Data Management \| Data Warehouse Software \| Data Warehouses \| Database Administration \| Private Cloud \| Social Computing

3-2-1 Contact the Call Center sponsored by TechTarget Customer Experience WHITE PAPER: Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat. Posted: 31 Jan 2013 \| Published: 31 Jan 2013 TOPICS: Call Center Management \| Call Center Software \| Knowledge Management \| Social Computing \| Web 2.0

UC and Collaboration: Benefits and Market Drivers sponsored by TechTarget Security EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage. Posted: 30 Jan 2013 \| Published: 30 Jan 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Hosting Services \| Instant Messaging \| Mobile Workers \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging \| Videoconferences

The Human Face of Big Data: Data Driven sponsored by TechTarget ComputerWeekly.com BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris. Posted: 18 Jan 2013 \| Published: 18 Jan 2013 TOPICS: Communications Systems \| Data Analytics \| Data Collection \| Data Mining \| Internet \| Internet Chat \| Internet Recreational Services \| Internet Society \| Internet Usage \| Market Trends \| Online Advertising \| Privacy Rights \| Social Computing \| Social Networking \| Viral Marketing \| Web 2.0 \| Web Analytics \| Web Applications Software

Presentation Transcript- Enterprise Social Platforms-Meet Dyanamic Case Management sponsored by OpenText PRESENTATION TRANSCRIPT: In this presentation transcript, come to understand enterprise social platforms, dynamic case management- and how you can leverage the combination of both. Examine case studies of companies successfully using this combination to find value in greater collaboration and communications and eliminate the barrier between people and useful information. Posted: 09 Jan 2013 \| Published: 09 Jan 2013 TOPICS: Business Process Management \| Social Computing \| Social Networking

The Dos and Don’ts of Social Media Analytics sponsored by TechTarget Business Analytics EBOOK: This three-part expert e-guide demonstrates how to tie social networking analytics to your unique organizational goals. Access now and you'll also learn ways to execute a business-focused social media strategy while mitigating obstacles. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Data Analytics \| Social Computing \| Social Networking \| Web 2.0

E-Guide: Creating an Effective Social Analytics Program sponsored by IBM EGUIDE: Read this e-guide to discover the tricks of effective social media analytics, including:knowing, up front, what you hope to achieve with the data; bringing in an analytics software vendor or service provider if you don't plan on analyzing large quantities of data; and using social analytics as a crisis aversion tool. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Business Intelligence \| Data Analytics \| Social Computing \| Social Networking \| Text Analytics \| Web 2.0

E-Guide: Social Analytics: Opportunities and Challenges sponsored by IBM EGUIDE: Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Business Intelligence \| Data Analytics \| Data Mining \| Predictive Analytics \| Social Computing \| Social Networking \| Text Analytics

E-Guide: Harnessing Social Analytics sponsored by IBM EGUIDE: In this e-guide, discover how social media analytics software leverages text analytics capabilities to reveal patterns, trends, and potential business problems within online discussions. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Satisfaction \| Customer Service \| Data Analytics \| Social Computing \| Social Networking \| Text Analytics

Gartner Sees Cloud Computing, Mobile Development Putting IT on Edge sponsored by IBM EGUIDE: This fall, Gartner Inc.'s 2012 ITxpo conference centered around the highly disruptive, consumer-driven group of phenomena that consists of cloud computing, Web information, mobile devices, and social media innovations. Read this expert e-guide to find out what conclusions Gartner reached about how IT should be adjusting. Posted: 18 Dec 2012 \| Published: 17 Dec 2012 TOPICS: Cloud Computing \| Cloud Management \| Mobile Device Management \| Mobile Middleware \| Mobile Workers \| Social Computing \| Web 2.0 \| Web Applications Management \| Web Services

ISM Essentials Guide – Threat Management sponsored by TechTarget Security ESSENTIAL GUIDE: In this essential guide, gain a complete overview of today's threat landscape. Discover the new platforms – such as mobile devices, social media, and the cloud – that cybercriminals are targeting, learn key antimalware strategies, and more by reading on today. Posted: 18 Dec 2012 \| Published: 18 Dec 2012 TOPICS: Cloud Security \| Cybersecurity \| Information Security \| Malware \| Mobile Device Management \| Network Security \| Risk Management \| Security \| Security Management \| Security Policies \| Security Threats \| SMBs \| Social Computing \| Vulnerability Management

E-Guide: New Malware Threats Require New Antimalware Protection Strategy sponsored by TechTarget Security EGUIDE: This expert e-guide examines emerging threats and malware that are targeting smartphones, mobile apps, social media, and cloud services. Inside, discover essential strategies and best practices for mitigating these risks and ensuring enterprise security. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Internet Security \| Malware \| Mobile Device Management \| Phishing \| Security \| Security Best Practices \| Security Management \| Security Threats \| Smart Phones \| Social Computing \| Virus Protection

How to be influential online sponsored by TechTarget ComputerWeekly.com BOOK: Web psychologist, Nathalie Nahai explains how to use the web and social media to communicate your message more effectively. Posted: 30 Nov 2012 \| Published: 30 Nov 2012 TOPICS: Internet \| Messaging Software \| Social Computing \| Social Networking \| Web Browsers \| Web Services

CW Special report on Wipro sponsored by TechTarget ComputerWeekly.com ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. Posted: 23 Nov 2012 \| Published: 23 Nov 2012 TOPICS: Analytic Applications Software \| Application Development \| Application Outsourcing \| Applications Management \| Business Intelligence \| Business Process Outsourcing \| Cloud Computing \| Consulting Services Industry \| Data Center Management \| Energy Efficiency \| Energy Industries \| Financial Services \| Governments \| Health Care Applications Software \| Information Management \| Infrastructure Management \| Life Sciences Industry \| Manufacturing \| Mobile Device Management \| Notebook Computers \| Offshore Outsourcing \| Outsourcing \| Product Development \| Public Sector \| RFID \| Server Appliances \| Social Computing \| Social Networking \| Supply Chains \| Telecommunications Industry \| Transportation Industry \| Windows 7

Tips and Best practices for Enterprise Social Software Adoption sponsored by IBM EGUIDE: Most businesses today are aware of the benefits of social technologies, but many organizations are finding that simply deploying social tools isn't enough to ensure social success or user adoption. Read this e-guide to learn 4 steps that lead to enterprise-wide user adoption and the importance of establishing a collaborative environment. Posted: 14 Nov 2012 \| Published: 14 Nov 2012 TOPICS: Best Practices \| Collaboration \| Collaborative Applications Software \| Social Computing \| Social Networking \| Web 2.0

Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks sponsored by Oracle Corporation WHITE PAPER: Social networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take. Posted: 03 Oct 2012 \| Published: 31 Jul 2012 TOPICS: Recruiters \| Social Computing \| Social Networking \| Talent Management

CIO Decisions E-zine: Collaboration and Social Media sponsored by TechTarget CIO EZINE: This new edition of CIO Decisions e-zine explores how social collaboration is changing both IT and the enterprise as a whole and details how with the right approach to values, processes, strategies and thinking, IT leaders can leverage social collaboration to better serve business needs. Access now to learn more. Posted: 28 Sep 2012 \| Published: 28 Sep 2012 TOPICS: CIOs \| Cloud Computing \| Cloud Management \| Collaboration \| Collaborative Applications Software \| Collaborative Product Development \| Green Data Center \| Green Storage \| Social Computing \| Social Networking

The Anywhere Worker: Essential Tools to Keep Teams Connected sponsored by Citrix WHITE PAPER: This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality. Posted: 12 Sep 2012 \| Published: 12 Sep 2012 TOPICS: Collaboration \| Collaborative Commerce \| Communications Networks \| Communications Systems \| IT Infrastructure \| IT Management \| IT Managers \| Social Computing \| Social Networking

The Social Business: Advent of a new age sponsored by IBM WHITE PAPER: This paper outlines the why organizations need to become social businesses today. Read on to learn how your business can become social through crafting the right blueprint relying on networks, social and real-time collaboration, mobility and integration, how to deepen your customer relationships and the benefits associated with it, and much more. Posted: 30 Jul 2012 \| Published: 16 Feb 2011 TOPICS: Collaboration \| Collaborative Applications Software \| CRM \| CRM Best Practices \| Data Analytics \| Data Management \| Data Management Software \| Data Quality \| Data Security \| Information Management \| Information Management Software \| Social Computing \| Social Networking \| Web 2.0

Thumbs Up! Customer Engagement for a New Generation A Benchmark Study of the Impact of Social Media on Customer Service sponsored by DMG Consulting WHITE PAPER: This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business. Posted: 16 May 2012 \| Published: 01 Nov 2011 TOPICS: CRM \| CRM Best Practices \| Customer Service \| Social Computing \| Social Networking \| Unstructured Data \| Web 2.0 \| Web Content Management

Customer Experience Exchange E-Zine: Taking a swing at social CRM sponsored by TechTarget Customer Experience EZINE: This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: CRM \| CRM Best Practices \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Service \| Customer Service Best Practices \| Data Analytics \| Social Computing \| Social Networking \| Web 2.0

The Social-Powered Enterprise sponsored by Salesforce.com EBOOK: This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates. Posted: 07 Feb 2012 \| Published: 06 Feb 2012 TOPICS: CEOs \| CRM \| CRM Analytics \| Customer Data Integration \| Customer Data Management \| Customer Service \| Social Computing \| Social Networking \| Web 2.0 \| Web Analytics

The Social Sales Revolution sponsored by Salesforce.com EBOOK: This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%. Posted: 07 Feb 2012 \| Published: 06 Feb 2012 TOPICS: CRM \| CRM Analytics \| Customer Data Integration \| Customer Data Management \| Customer Service \| Social Computing \| Social Networking \| Web 2.0 \| Web Analytics

Social Computing Reports