WHITE PAPER:
Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
WHITE PAPER:
This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
WHITE PAPER:
Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.
WHITE PAPER:
In the age of the globally-dispersed business, IT and organizational leaders are searching for ways to improve collaboration. This data sheet introduces a video collaboration solution that can make meetings more productive, efficient, and meaningful for organizations of all sizes.
WHITE PAPER:
An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
WHITE PAPER:
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
WHITE PAPER:
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
WHITE PAPER:
View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
WHITE PAPER:
This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
