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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
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Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
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This paper explores Super iPaaS, a unified, AI-enabled, enterprise integration platform that transcends geographies, clouds, hybrid environments, integration patterns, and more. Learn how Super iPaaS can use AI to help to control the integration chaos.
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An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
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When it comes to running your data center, it’s obvious that monitoring is an essential component of successful data centers. Access this e-guide to learn the 6 essential steps for building effective real-time monitoring across your hybrid IT data center.
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Learn how to find what has worked for your workforce over the past year and what hasn't in order to find the way forward to improve the way you work.
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This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
