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In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
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This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
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This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk.
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In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
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While some individual users are experimenting with cloud processing, other users have already fully committed to the cloud as an important part of their enterprise architecture and operation. Read this white paper to learn about the evolution of cloud processing and whether or not the cloud processing boom will continue.
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This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
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This white paper demonstrates how adopting ICD-10 and EHRs can provide information that would be useful to streamlining administrative burdens that plague both health plans and providers.
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This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems.