WHITE PAPER:
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
WHITE PAPER:
See how Asia-Pacific financial services leaders are combining operational agility with AI-powered productivity while bolstering security and compliance.
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This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
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AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.
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Businesses have embraced more hybrid ways of working, with employees working in remote locations. Learn how to keep them connected, secure, and productive.
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This paper explains how the NBA & WNBA were able to create and integrate nine customized workflows to screen, track, and grant tiered access for all the players and staff with the help of ServiceNow.
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It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
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This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits.
