WHITE PAPER:
This paper provides an overview of opportunities and benefits and includes two "before and after" scenarios -- one in financial services and one in healthcare -- that demonstrate how IBM clients have benefited from integrated business communications.
WHITE PAPER:
Your network must deliver non-stop services to support business operations and be highly scalable to support future growth. It must also address multiple communications needs cost-effectively and flexibly. The communications network must meet the demands of a dynamic business-critical environment. Read this white paper to learn more.
WHITE PAPER:
This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.
WHITE PAPER:
This featured resource discusses on system that provides enterprise integration with lightweight structured service development. Access now for a look at what your company can do with these powerful tools, including easier and faster access to enterprise assets and increased business agility.
WHITE PAPER:
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
WHITE PAPER:
The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.
WHITE PAPER:
This paper describes IBM's experience with and the benefits achieved from basic network convergence and IP telephony, the convergence of applications, and the ability to transform the enterprise business model.
WHITE PAPER:
Converged networks require converged security that expands traditional data security practices to protect the privacy of all network information, including IP telephony traffic.
