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A CIO's Guide to Achieving Information Management Excellence
sponsored by Informatica
 | White Paper: | Posted: 30 Nov 2008
| | Published: | 27 Nov 2008 | |
Summary: |
Download this white paper to learn the right steps to managing your enterprise data for faster, more cost-effective business operations.
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Sales P3: Definition and Commentary by Thought Leaders about Sales Process, Production and Performance
sponsored by Landslide Technologies, Inc.
| White Paper: | Posted: 26 Nov 2008
| | Published: | 26 Nov 2008 | |
Summary: |
This whitepaper defines the concept of Sales P3, just as the 4P's of marketing provide the foundation of marketing activities in companies large and small.
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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises
sponsored by Epicor Software Corporation
| White Paper: | Posted: 21 Nov 2008
| | Published: | 21 Nov 2008 | |
Summary: |
This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.
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Industrial Distribution - Overview
sponsored by Microsoft
| White Paper: | Posted: 21 Nov 2008
| | Published: | 21 Nov 2008 | |
Summary: |
Competition, shorter lifecycles lean economic times are all placing pressures on Industrial distributers. Read how Microsoft Dynamics solutions help distribution companies face demands for lower prices, improved packaging, and tight deliver...
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MDM Journey: The Right and Wrong Master Data Management Strategies to Start Small and Grow Big
sponsored by Siperian, Inc.
| White Paper: | Posted: 19 Nov 2008
| | Published: | 19 Nov 2008 | |
Summary: |
No master data management journey is the same. Read this paper to learn from the successes and failures of MDM early adopters, how to select a technology that doesn't limit MDM's evolution and to compare approaches based on industry-specific examples.
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Business Value Analysis of Autodesk Topobase in Utilities
sponsored by Autodesk
| White Paper: | Posted: 19 Nov 2008
| | Published: | 19 Nov 2008 | |
Summary: |
This study details the business benefits of using Topobase within utilities, and it also outlines industry trends that drive utilities toward integrated information management platforms like Topobase.
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Seven Reasons Why SIP Will Improve Your Customer Care Strategy
sponsored by Genesys
| White Paper: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
This document describes how Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
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Maturing with the Millennials Are Organisations Prepared for the Millennial Consumer?
sponsored by Genesys
| White Paper: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
Survey respondents illustrated a sophisticated understanding of the consumer profile of the millennial, a sampling comments point to convenience, customisation, community and "cool" as motivating factors for millennials.
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Preparing for Cloud Computing: The Managed Services Revolution
sponsored by CA
| White Paper: | Posted: 17 Nov 2008
| | Published: | 17 Nov 2008 | |
Summary: |
This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
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Architectural Requirements for a Datacenter-Ready Virtualization Platform
sponsored by VMware, Inc.
| White Paper: | Posted: 14 Nov 2008
| | Published: | 11 Nov 2008 | |
Summary: |
Read why the Taneja Group, Technology Analysts, believe VMware has fundamental architectural advantages over competing virtualization platforms, which should enable VMware to remain the technology leader in this space for some time to come.
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Software + Services in the Microsoft World
sponsored by Microsoft Corporation India Pvt Ltd
| White Paper: | Posted: 07 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
What does the term "S+S" really mean? The first "S" stands for software, of course, but the second "S" also really stands for software, all that changes is where that software runs and who runs it.
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E-Book: Improve the Efficiency of Your Call Center - Leveraging VoIP and Session Initiation Protocol (SIP)
sponsored by Genesys
| White Paper: | Posted: 06 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
Read this E-Guide and explore how constructing your service organization around SIP and utilizing SIP-based contact center can make managing premium service channels more effective and interactively guide lower-value clients.
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Choosing a Reliable and Powerful IT Infrastructure at a Price You Can Afford
sponsored by Oracle Corporation
| White Paper: | Posted: 06 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
This whitepaper provides an overview of the challenges midsize organizations face, and how Oracle products can help them overcome those hurdles.
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The Case for IT Governance in a Lotus Notes Environment
sponsored by TeamStudio
| White Paper: | Posted: 05 Nov 2008
| | Published: | 05 Nov 2008 | |
Summary: |
Read this paper to learn how implementing governance is an ongoing process or IT lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time.
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E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes
sponsored by Angel.com
| White Paper: | Posted: 04 Nov 2008
| | Published: | 04 Nov 2008 | |
Summary: |
Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details.
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MORE SPECIFIC TOPICS:
Contact Management |
CRM Analytics |
Mobile CRM |
PRM |
Profiling