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Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

N-able Help Desk Manager: Free 30-Day Trial sponsored by Solarwinds N-able SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers. Posted: 09 Jun 2014 \| Premiered: 09 Jun 2014 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

KPN focuses on Information Security with HP sponsored by Hewlett-Packard Enterprise WEBCAST: View this brief webcast to gain insight on an information security solution one organization chose to defend against today's highly motivated hackers, and how they're benefiting. Posted: 25 Nov 2013 \| Premiered: Nov 25, 2013 TOPICS: Cybersecurity \| Data Security \| Hackers \| Information Security \| Risk Management \| Security \| Security Management \| Security Managers \| Security Systems \| Security Threats

Changing the Perception of IT – What Your Customers Won't Tell You sponsored by ServiceNow WEBCAST: This webcast covers the negative perception of IT and how you can shake that image. Posted: 28 Oct 2013 \| Premiered: Oct 24, 2013 TOPICS: Data Center Management \| IT Best Practices \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Workforce

Best Practices for Database Security and Compliance sponsored by Guardium, an IBM Company WEBCAST: Attend this live Webcast with Forrester Principal Analyst Noel Yuhanna to learn about best practices for protecting enterprise data from both external hackers and insiders such as privileged users and disgruntled employees. Posted: 31 Jan 2008 \| Premiered: Feb 13, 2008, 14:00 EST (19:00 GMT) TOPICS: Best Practices \| Data Management \| Database Security \| Hackers \| PCI Bus \| Regulatory Compliance \| Sarbanes-Oxley Act of 2002

Software Subscription & Support sponsored by IBM VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle. Posted: 30 Jul 2013 \| Premiered: 30 Jul 2013 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Call Centers \| Customer Service \| Software Maintenance \| Software Upgrades \| Technical Support Staff

Lumension Endpoint Management and Security Suite sponsored by Lumension TRIAL SOFTWARE: A new wave of vulnerabilities is threatening our endpoints and browsers at a much greater rate than operating systems and servers, which is why the SANS Institute has ranked “patching client-side software” as the number one security priority. Posted: 13 Sep 2010 \| Premiered: 13 Sep 2010 TOPICS: Endpoint Security \| IT Managers \| Operating Systems \| Patch Management \| Security \| Vulnerability Assessments \| Vulnerability Management

Hitachi IT Operations Analyzer Software sponsored by Hitachi Vantara TRIAL SOFTWARE: Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. Posted: 19 Aug 2009 \| Premiered: 01 Aug 2009 TOPICS: Data Acquisition Hardware \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Recovery \| Data Storage \| Database Administration \| High Availability \| IT Management \| IT Managers \| LAN \| SAN

Hybrid IT Service Management sponsored by FrontRange Solutions Inc. VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| CIOs \| Cloud Computing \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Management Service Providers

Death and Taxes...and Hackers sponsored by Imperva VIDEO: View this video to learn about a tax scheme that is sweeping through the internet, and how to avoid falling victim to it. Posted: 01 Apr 2011 \| Premiered: 01 Apr 2011 TOPICS: Cybersecurity \| Data Security \| Email Security \| Hackers \| Phishing \| Spam