Total Quality Management Reports

Performance Testing Center of Excellence
sponsored by Hewlett Packard Enterprise
WHITE PAPER: If application performance management isn't at the top of your businesses to-do list, it should be. No matter how well-designed your app is, if performance is sluggish end-users won't use it. Read on to learn about a performance management strategy top companies are leveraging, its business value, and more.
Posted: 17 Oct 2012 | Published: 17 Oct 2012

Hewlett Packard Enterprise

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix

UCB Gains Efficiencies and Realizes Lower TCO with CallCopy Call Recording
sponsored by NACR
CASE STUDY: Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

NACR

Video: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
VIDEO: Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 02 Dec 2009 | Premiered: 28 Oct 2009

Oracle Corporation

Quality Management Across the Product and Application Lifecycle
sponsored by IBM
WHITE PAPER: IBM Rational offers a life-cycle approach to managing quality through quality management solutions, test integration, integrated requirements management and lean collaborative development to help you achieve greater consistency, efficiency and predictability in your delivered solutions. Download this paper to learn more. 
Posted: 23 Mar 2011 | Published: 23 Mar 2011

IBM

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey
sponsored by IBM
WHITE PAPER: As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.
Posted: 14 May 2008 | Published: 01 Oct 2007

IBM

Methodology for Information Quality Management
sponsored by Harte-Hanks Trillium Software
WHITE PAPER: This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
Posted: 10 May 2011 | Published: 10 May 2011

Harte-Hanks Trillium Software

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure
sponsored by Tableau Software
CASE STUDY: In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.
Posted: 30 Jul 2008 | Published: 01 Jan 2007

Tableau Software

The Need for SOA to Achieve Flexibility and Agility within Plant Operations
sponsored by Apriso Corporation
WHITE PAPER: This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS).
Posted: 29 Aug 2008 | Published: 28 Aug 2008

Apriso Corporation

Application performance and testing with Agile
sponsored by Hewlett Packard Enterprise
EGUIDE: This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
Posted: 25 May 2012 | Published: 25 May 2012

Hewlett Packard Enterprise