EGUIDE:
Enterprise Content Management (ECM) has rapidly evolved as different forms of content have been introduced to the work environment. In this guide, find out how ECM works, why it is so important, the key components and benefits, and what to look for when choosing ECM software.
EGUIDE:
ECM systems must evolve in order to satisfy users and meet customer experience expectations. This expert guide provides 7 core capabilities of a modern ECM system to help you satisfy your users' customer needs.
PRESENTATION TRANSCRIPT:
Enterprise search offers significant businesses benefits – if you know how to deploy and manage it effectively. Read through this informative presentation transcript to learn enterprise search implementation and administration best practices from Lynda Moulton, a content and search technology guru with 30+ years of experience.
WHITE PAPER:
This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
CASE STUDY:
The following case study explores how RheinEnergie AG renovated their out-of-date content management system with a centralized content platform to vastly improve their customer experience.
PRESENTATION TRANSCRIPT:
Enterprise content management and collaboration programs require more than software. This podcast explains how to design ECM and collaboration strategies that can scale as businesses grow.
CASE STUDY:
Read this case study of Mid-Carolina Electric Cooperative, Inc. to learn how replacing its old document imaging system with a new low-maintenance full-featured document management, imaging and workflow suite improved allowed for better information sharing and document availability, faster customer service and increased productivity.
