Distribution Channel Management Reports

MicroScope – April 2020: Seeking sustainability in the channel
sponsored by MicroScope
EZINE: In this issue, we look at sustainability in the channel, with customers increasingly wanting to know that their reseller has a handle on their carbon footprint. Also, read about SCC's insight on mobile working and workforce security, and take a closer look at Riverbed's return to its roots
Posted: 08 Feb 2021 | Published: 01 Apr 2020

MicroScope

MicroScope – February 2021: The forecast on channel security
sponsored by MicroScope
EZINE: MicroScope asks experts to share their opinions on what lies ahead for the channel in the security market, along with their predicitions for what upcoming threats to expect. Also read about how the managed service community helped to keep SMEs afloat during Covid-19, and how to arm the business with the best IAM tools for remote working
Posted: 08 Feb 2021 | Published: 05 Feb 2021

MicroScope

MicroScope: Chart course to Covid-19 recovery
sponsored by MicroScope
EZINE: Customers have had to react to changes caused by the pandemic, so what decisions have they made in the past year? In this issue, we explore how businesses have adapted to the new normal, different approaches to remote working, and take a look at the challenge of sustainability
Posted: 08 Apr 2021 | Published: 09 Apr 2021

MicroScope

How Understanding the "Omni-Consumer" Gains Their Loyalty
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: With this white paper, you'll gain access to industry knoweldge about handling omnichannel operational challenges, allowing you to maximize efficiency and profitability. Use this resource to navigate customer engagements, with factors such as understanding the "omni-customer."
Posted: 18 Dec 2013 | Published: 31 Jul 2013

Hewlett-Packard Enterprise

Cloud Quick Start Guide
sponsored by Channel Transformation Alliance
WHITE PAPER: Access this essential quick start guide to the cloud to learn about the top 3 things resellers should know about the cloud, how to define your cloud business model, 8 steps required to build a successful cloud practice, and much more!
Posted: 19 Jan 2012 | Published: 19 Jan 2012

Channel Transformation Alliance

SearchSystemsChannel.com eGuide: Server Migration for the Midmarket
sponsored by IBM
EGUIDE: Server migration can be a daunting process for your customers, especially if they do not have a solid plan in place before they begin. This expert e-guide offers best practices to help your clients embark on their server migration projects and ensure a smooth transition.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

IBM

MicroScope October 2013: A special issue covering wireless networking technology
sponsored by MicroScope
EZINE: A themed issue examining the potential revenue opportunities for resellers that deliver wireless networking products and services.
Posted: 01 Oct 2013 | Published: 01 Oct 2013

MicroScope

A guide to selling managed services: VoIP and unified communications
sponsored by Comstor
EGUIDE: Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings.
Posted: 02 Feb 2012 | Published: 02 Feb 2012

Comstor

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013

Genesys

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software