ESSENTIAL GUIDE:
This report from Capgemini Consulting shows how the search for competitive advantage has driven organisations to shift the focus of their analytical efforts to back office operations
EZINE:
In this week's Computer Weekly, we look at the global WannaCry ransomware attack that spread over 150 countries – will it be the wake-up call to take cyber security seriously? Also, find out how Moscow is leading the way in smart city digitisation. And our latest buyer's guide examines customer experience management.
EZINE:
Businesses across ASEAN will soon have to comply with a new data protection law – the General Data Protection Regulation (GDPR) that will apply to companies that collect the personal data of Europeans. In this month's edition of CW ASEAN, we look at how ASEAN is gearing up for the GDPR, the current state of compliance and its impact on businesses.
WEBCAST:
Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.
EZINE:
Uncover how artificial intelligence apps and explore how AI, ironically, makes human resources more human. Plus, learn about the many options available to mine valuable customer insights from big data, how chatbots are sales and customer service, and more.
EBOOK:
It's a brave new world for IT service management. Managing IT services today requires CIOs to keep up with cloud, mobile and users' insistence on self-service IT. This SearchCIO handbook, CIO contributor Harvey Koeppel explains why you should revamp your ITSM strategies.
EZINE:
Last year the European Union's 28 member states adopted guidelines for sharing basic clinical and administrative data on patients internationally, including the details of healthcare providers and insurers. This issue of CW Europe looks at how European Union (EU) countries vary in sharing patient records and exchanging data.
WHITE PAPER:
Consult the following white paper to explore the information dilemma facing organizations today and how with the proper archiving technology, you can get a handle on your information without breaking the bank.
EZINE:
This expert handbook explores the different AI flavors in collaboration platforms and how they can help you optimize reporting and analytics. Learn more about how Microsoft, Salesforce, and Oracle are folding AI into collaboration and which platform fits your organization's needs best.
WHITE PAPER:
This report looks at the applicability of smart process applications, the drivers for improved case management, and the feature sets required of a modern case management system.
