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| Most Popular Customer Loyalty Reports
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The Case for Investing in Business Analytics Technology - Vendor Webcast
sponsored by SAS Institute Inc.
 | Webcast: | Posted: 23 Oct 2009
| | Premiered: | Available On Demand | | | Speakers: |
Gaurav Verma, Global Program Manager, SAS® Business Analytics
Dan Vesset, Program Vice President, IDC’s Business Analytics Research
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Summary: |
Tune in to this webcast – featuring insights from Dan Vesset, IDC's Vice President of Business Analytics – and learn how business analytics drives customer retention.
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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Stephanie Doakes, Mid-Market Solutions Advisor
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Summary: |
Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.
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Video White Paper: Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
 | Video: | Posted: 10 Jun 2009
| | Premiered: | 10 Jun 2009 | |
Summary: |
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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Effective Strategies for Capturing the Voice of the Customer
sponsored by SPSS Inc. Worldwide Headquarters
| Webcast: | Posted: 04 May 2009
| | Premiered: | Available On Demand | |
Summary: |
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
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SEE: Related Topics