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Most Popular Instant Messaging Software Reports
• Integrating Unified Communications into Business Applications to Improve Customer Service
sponsored by IBM
3 Matches
Integrating Unified Communications into Business Applications to Improve Customer Service - Expert Webcast
sponsored by IBM
Video: | Posted: 22 Sep 2008
Premiered:19 Sep 2008
Summary: Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.
Get This Now
Best Practices for E-Compliance
sponsored by CA
White Paper: | Posted: 12 Nov 2007
Published:12 Nov 2007
Summary: Electronic transactions whether email, instant messaging or other communication methods, are legally binding and can be used and admitted in litigation. Check out E-Guide to learn best practices for ensuring that your organization is e-...
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Benefits of Enterprise Instant Messaging
sponsored by CipherTrust, Inc.
White Paper: | Posted: 28 Oct 2005
Published:24 Oct 2005
Summary: This paper discusses the opportunities created by the use of IM, as well as some risks that must be managed in order for it to become a widely accepted business communications tool.
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SPECIAL REPORT
Integrating Unified Communications into Business Applications to Improve Customer Service
 sponsored by IBM

 Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.

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