 |
|
The Pursuit of the Perfect Order
sponsored by Inovis
 | White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
In this context, "order" means the full order lifecycle, encompassing a variety of supply chain interactions including the exchange of requests for quotations and purchase orders.
| 
|
 |
|
|
Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems
sponsored by Cisco Systems, Inc.
| White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.
|
|
 |
|
|
The CMI Model: Managing Inventory outside the Four Walls
sponsored by Clear Spider Inc.
| White Paper: | Posted: 01 Sep 2008
| | Published: | 01 Sep 2008 | |
Summary: |
Customer Managed Inventory (CMI) is a business model that allows organizations to: access, control and replenish inventory from their manufacturers or suppliers. Read this paper and learn about Clear Spider's CMI technology.
|
|
 |
|
|
TMA Resources Increases Customer Satisfaction Rates by Four Times with Parature Customer Service™ Software
sponsored by Parature, Inc.
| Case Study: | Posted: 28 Aug 2008
| | Published: | 28 Aug 2008 | |
Summary: |
Parature Customer Service software reduced time on manual administrative activities by 25 percent and not the team closes tickets 25 percent faster.
|
|
 |
|
|
Essential Email Reporting Made Easy - Vendor Webcast
sponsored by Sirana Software
 | Webcast: | Posted: 28 Aug 2008
| | Premiered: | Available On Demand | | | Speaker: |
John Hillock, Co-Founder and Vice President of Sirana Software
|
| |
Summary: |
View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization.
|
|
 |
|
|
Five Myths of Infrastructure Monitoring
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 28 Aug 2008
| | Published: | 27 Aug 2008 | |
Summary: |
This paper explains Five myths of infrastructure monitoring and how end-user monitoring can help you improve customer satisfaction.
|
|
 |
|
|
The Art of Storage
sponsored by Dell, Inc.
| Case Study: | Posted: 27 Aug 2008
| | Published: | 27 Aug 2008 | |
Summary: |
Dell iSCSI solution simplifies storage management for MisterArt.com, supporting 80 percent business growth and nearly two times better performance.
|
|
 |
|
|
Resource Center
sponsored by AMD
| White Paper: | Posted: 26 Aug 2008
| | Published: | 22 Aug 2008 | |
Summary: |
This resource center by AMD helps you stay on top of industry trends. There are learning modules, whitepapers, and customer information to help answer and explain any possible questions.
|
|
 |
|
|
Enhancing IT Support with Knowledge Management
sponsored by CA
| White Paper: | Posted: 25 Aug 2008
| | Published: | 25 Aug 2008 | |
Summary: |
Knowledge Management is a multi-faceted initiative involving a degree of cultural change for the organization, it requires a change in processes, a reevaluation of how knowledge is captured and represented.
|
|
 |
|
|
Silverpop Vtrenz Webinar: "Do More. Earn More. Automate BtoB Marketing Tasks"
sponsored by Vtrenz, Inc
| Webcast: | Posted: 22 Aug 2008
| | Premiered: | Available On Demand | | | Speaker: |
Loren McDonald, Vice President of Industry Relations
Laura Ramos, Vice President and Principal Analyst
|
| |
Summary: |
B2B marketers have a broad range of responsibilities, from tactical execution to strategic visioning & scramble to fill the sales pipeline with leads, build their teams, establish standard processes and demonstrate a ROI.
|
|
 |
|
|
Mobility Trends in Financial Services
sponsored by Avaya Inc.
| White Paper: | Posted: 22 Aug 2008
| | Published: | 22 Aug 2008 | |
Summary: |
In an executive interview, Avaya's Humphrey D. Chen discusses the role of mobility solutions as catalysts for worker productivity and customer satisfaction in the Financial Services industry.
|
|
 |
|
|
Becoming Value-driven: Focusing on What Matters Most
sponsored by Telelogic, An IBM Company
| White Paper: | Posted: 20 Aug 2008
| | Published: | 20 Aug 2008 | |
Summary: |
This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.
|
|
 |
|
|
The Benefits of Virtualizing Citrix XenApp with Citrix XenServer
sponsored by Citrix
 | Podcast: | Posted: 20 Aug 2008
| | Premiered: | 20 Aug 2008 | |
Summary: |
Virtualization is now generally recognized as one of the key enablers of these objectives. As organizations explore virtualization solutions, the challenge is to select the right strategic vendor with the best solution set for their business.
|
|
 |
|
|
Customer Relationship Management - Integration for a Customer Centric View
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
|
|
|
|
|
Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.
|
|
|
|
MORE SPECIFIC TOPICS:
Churn |
Customer Loyalty