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Customer Data Management

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Most Popular Customer Data Management Reports
2008 Annual Report: IT Governance, Risk and Compliance - Improving Business Results and Mitigating Financial Risk Research Report
sponsored by Symantec Corporation
The Data Governance Maturity Model
sponsored by DataFlux Corporation
Business Value Analysis Study: Citizens Business Bank
sponsored by Symantec Corporation
1 - 15 of 40 Matches
The CMI Model: Managing Inventory outside the Four Walls
sponsored by Clear Spider Inc.
White Paper: | Posted: 01 Sep 2008
Published:01 Sep 2008
Summary: Customer Managed Inventory (CMI) is a business model that allows organizations to: access, control and replenish inventory from their manufacturers or suppliers. Read this paper and learn about Clear Spider's CMI technology.
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On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision
sponsored by Sage (UK) Limited
White Paper: | Posted: 14 Aug 2008
Published:14 Aug 2008
Summary: This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.
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Customer Relationship Management Sales Enablement: User Acceptance Means More Sales
sponsored by Sage (UK) Limited
White Paper: | Posted: 14 Aug 2008
Published:14 Aug 2008
Summary: This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
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Marketing Transformation - How to Lead the Revolution
sponsored by Extraprise Group, Inc.
White Paper: | Posted: 10 Aug 2008
Published:01 Jan 2004
Summary: This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.
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Improving Database Processing Performance
sponsored by CA
White Paper: | Posted: 06 Aug 2008
Published:01 Mar 2008
Summary: This paper discusses CA's commitment to improving the business value of CA Datacom through continued investment to sustain the solution's performance and availability advantages.
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Webcast On-demand: Enterprise Architecture Meets SOA: Applying EA Practices to SOA Implementation
sponsored by Telelogic, An IBM Company
Webcast: | Posted: 30 Jul 2008
Premiered:Available On Demand
Speakers:  Ed Vail
Henry Rogan
Summary: It is critical that organizations align strategic and business goals with IT to create services that reflect what customers really want and need. Watch this webcast to learn how Enterprise Architectures can help implement Service Orientated Architecture.
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A Disruptive Force in the Analytics Industry - LMG Service Sets a New Benchmark for Retail Analytics thanks to Kognitio
sponsored by Kognitio
Case Study: | Posted: 28 Jul 2008
Published:25 Jul 2008
Summary: In this case study Loyalty Management Group (LMG), tried to find a way to offer retailers and suppliers the ability to analyze full Electronic Point of Sale (EPOS) data volumes to help them gain insight, intelligence and statistical confidence.
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IDC on Top 10 Strategic Banking Initiatives
sponsored by Actuate Corporation
White Paper: | Posted: 21 Jul 2008
Published:01 Nov 2007
Summary: The power of the CIO is increasing, as is the CIO's ability to command more of the IT budget for enterprise wide initiatives. This paper details some key initiatives for banks as they determine how to allocate their current and future IT budgets.
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Benefits and Advantages of Recording and Archiving Calls
sponsored by Teleformix
White Paper: | Posted: 11 Jul 2008
Published:01 Oct 2006
Summary: This whitepaper examines the value of call monitoring and call archiving. It introduces a robust new call monitoring, recording and archiving solution ECHO.
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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
sponsored by Teleformix
White Paper: | Posted: 11 Jul 2008
Published:01 Jul 2007
Summary: Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
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Product Management & the Functional Designer: 3 Reasons It's a "Must-Have" for Successful Products
sponsored by ZIGZAG Marketing, Inc.
White Paper: | Posted: 10 Jul 2008
Published:01 Jul 2008
Summary: The most absent and overlooked role in the entire product delivery cycle is the functional designer. Ironically, it may have a greater impact on the success of a product than any other role.
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Datex Customer Service Solutions: Let Our Team of Experts Work for You
sponsored by Datex Corporation
Product Literature: | Posted: 08 Jul 2008
Published:08 Jul 2008
Summary: For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
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Business Performance: Getting in Gear - Expert Webcast
sponsored by Oracle Corporation
Webcast: | Posted: 07 Jul 2008
Premiered:Available On Demand
Speaker:  Paul Hamerman, VP, Principal Analyst, Forrester Research
Summary: Attend this session to gain an overview of measurement techniques, technologies, and a framework for assessing your organization's readiness to improve performance.
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2008 Annual Report: IT Governance, Risk and Compliance - Improving Business Results and Mitigating Financial Risk Research Report
sponsored by Symantec Corporation
White Paper: | Posted: 17 Jun 2008
Published:01 May 2008
Summary: The 2008 Annual Report reveals the IT GRC maturity profiles, business outcomes, capabilities and practices that are most responsible for influencing and impacting business rewards and risks.
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Business Value Analysis Study: Citizens Business Bank
sponsored by Symantec Corporation
White Paper: | Posted: 17 Jun 2008
Published:01 Dec 2007
Summary: This value study for Citizens is a result of The Alchemy Solutions Group conducting a Total Operational and Economic Impact (TOEI) analysis.
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1 - 15 of 40 Matches

SPECIAL REPORT
Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought
sponsored by IBM

Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.

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