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The Fast Track to Service Management Success: Software as a Service
sponsored by Cisco Systems, Inc.
 | White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
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Leveraging Real-Time Web Collaboration to Improve Your Sales Process
sponsored by Cisco Systems, Inc.
| White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members.
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Sales Performance Optimization: 2007 Survey Results and Analysis
sponsored by Cisco Systems, Inc.
| White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today.
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Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications
sponsored by Cisco Systems, Inc.
| White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment.
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The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name
sponsored by Cisco Systems, Inc.
| White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
Web collaborative solutions have matured beyond the era of experimentation and are the tool of choice for millions of knowledge workers across the globe to accelerate business processes and improve business decisions.
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Designed to Manage Lean Principles
sponsored by Epicor Software Corporation
| White Paper: | Posted: 03 Sep 2008
| | Published: | 03 Sep 2008 | |
Summary: |
Lean thinking is now increasingly being applied to all areas within the organization - from sales and marketing to engineering and production through to finance and post sale service.
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The RMA Model: Managing Inventory outside the Four Walls
sponsored by Clear Spider Inc.
| White Paper: | Posted: 01 Sep 2008
| | Published: | 20 Aug 2008 | |
Summary: |
Clear Spider provides an easy to use Return Merchandise Authorization (RMA) application that eliminates many of the problems involved in managing returns. This paper discusses how customers have benefited from the use of the RMA system.
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The CMI Model: Managing Inventory outside the Four Walls
sponsored by Clear Spider Inc.
| White Paper: | Posted: 01 Sep 2008
| | Published: | 01 Sep 2008 | |
Summary: |
Customer Managed Inventory (CMI) is a business model that allows organizations to: access, control and replenish inventory from their manufacturers or suppliers. Read this paper and learn about Clear Spider's CMI technology.
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The VMI Model: Managing Inventory outside the Four Walls
sponsored by Clear Spider Inc.
| White Paper: | Posted: 01 Sep 2008
| | Published: | 20 Aug 2008 | |
Summary: |
Vendor Managed Inventory (VMI) is a business model that allows supplier/manufacturer organizations to access, control, and replenish inventory for their customers. Clear Spider is the industry leader in VMI technology.
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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO
sponsored by Celio Corp / REDFLY Mobile Companion
| White Paper: | Posted: 29 Aug 2008
| | Published: | 29 Aug 2008 | |
Summary: |
The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
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Productivity 101: Four Things You Need to Know
sponsored by Cisco Systems, Inc.
| White Paper: | Posted: 28 Aug 2008
| | Published: | 28 Aug 2008 | |
Summary: |
Highly productive companies invest in a wireless strategy that extends productivity to factory and sales floors, conference rooms, lunch areas, remote offices--anywhere the job needs to get done.
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Take the Fast Track to Easy CRM and ERP Integration - Vendor Webcast
sponsored by Cast Iron Systems
 | Webcast: | Posted: 28 Aug 2008
| | Premieres: | 10 Sep 2008, 14:00 EDT (18:00 GMT) | | | Speaker: |
Jeff Kaplan, Founder and Managing Director, THINKstrategies
Douglas Menefee, Chief Information Officer, The Schumacher Group
Chandar Pattabhiram, VP Product Marketing, Cast Iron Systems
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Summary: |
Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.
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Managed Customer Correspondence for Financial Services
sponsored by EMC Corporation
| White Paper: | Posted: 21 Aug 2008
| | Published: | 15 Aug 2008 | |
Summary: |
Aite Group surveyed people who were either within five years of retiring or within five years of having been retired. Read this survey to learn their preferences of technology requirements for meeting on-demand document management capabilities.
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Optimizing the application testing of your Siebel CRM environment - Vendor Webcast
sponsored by HP and Infosys
| Webcast: | Posted: 21 Aug 2008
| | Premieres: | 10 Sep 2008, 15:00 EDT (19:00 GMT) | | | Speakers: |
Yoav Eilat, Senior Product Marketing Manager, HP
Shashank S. Shukla, Senior Consultant - Siebel CRM, Infosys
Dennis Janecki, Global Alliance Manager, Infosys
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Summary: |
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.
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From Cold to Hot: Lead Nurturing Programs That Generate Sales
sponsored by Vtrenz, Inc
| White Paper: | Posted: 20 Aug 2008
| | Published: | 20 Aug 2008 | |
Summary: |
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
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MORE SPECIFIC TOPICS:
Contact Management |
CRM Analytics |
Mobile CRM |
PRM |
Profiling