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These are reports on Software as a Service published by Oracle Corporation. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic. |  |
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Software as a Service Dramatically Improves CRM Success
 
WHITE PAPER: Posted: June 2, 2008 | Published: February 1, 2008
This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
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Taking On-Demand CRM Integration to the Next Level
WHITE PAPER: Posted: November 8, 2007 | Published: September 1, 2007
Explore current CRM on-demand integration challenges facing businesses with mixed deployments and learn how you can guarantee sales effectiveness, business productivity, and reduce costs.
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CRM Your Salespeople Will Love
WHITE PAPER: Posted: September 26, 2007 | Published: September 1, 2007
CRM can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
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Choosing the Best CRM for Your Organization
WHITE PAPER: Posted: September 26, 2007 | Published: September 1, 2007
Explore four CRM deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
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Software as a Service (SaaS): Shift from Tactical to Strategic Focus
WHITE PAPER: Posted: May 16, 2007 | Published: June 1, 2006
Learn how software as a service (SaaS) and business alignment are reshaping the on-demand environment and are enabling IT departments to operate more strategically.
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On Demand CRM Goes Strategic
WHITE PAPER: Posted: March 6, 2007 | Published: January 1, 2007
Examine what is new in on-demand customer relationship management (CRM), learn the six questions every buyer should ask before making a CRM investment and gain key lessons for finding the right fit for your business.
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Replicate Sales Success - Clone Your Star Salespeople
PRODUCT LITERATURE: Posted: January 16, 2007 | Published: September 1, 2006
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.
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MORE GENERAL: