How a global toy brand cut costs in half with Freshdesk

With a rich legacy of over 250 years, Hamleys prides itself as the finest toy shop brand in the world and one of London’s most prominent tourist attractions.

Along with this reputation comes the burden of upholding it, and effective customer service is one step in the right direction.

Discover how a migration to Freshdesk was the remedy Hamleys needed to scale up their service operations while saving along the way.

Vendor:: Freshworks
Posted:: Jul 1, 2023
Published:: Jul 1, 2023
Format:: HTML
Type:: Case Study

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