Puzzling: Finding the Missing Pieces of your Customer Picture

Forward-thinking organizations are seeking out ways to better serve their customers – but if you’re missing pieces of the customer picture, getting the insight you need into customer habits, trends, and expectations can be impossible.

In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to:

Resolve customer problems faster
Predict customer behaviors
Identify the right products and services to up-sell
And more

Vendor:: IBM
Premiered:: Sep 3, 2013
Format:: Multimedia
Type:: Webcast

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