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Security in the Call Center: Verifying Customer Identities without the Inconvenience
sponsored by RSA, The Security Division of EMC
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Despite the advantages offered by the internet, live interaction offered through the Call Center is still a preferred method for many customers looking to conduct business, update their personal information, request a new password or make changes to an account. Yet, very little has been done to secure the Call Center.
Read this white paper to learn the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.
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Available Resources from RSA, The Security Division of EMC
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How to Determine the True Total Cost of Ownership for Two-factor Authentication
sponsored by RSA, The Security Division of EMC
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White Paper: |
Posted: 08 Feb 2010
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Published:
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08 Feb 2010 |
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Summary: |
Evaluating two-factor authentication vendors can be a challenging task. There are several elements which comprise the true cost of a two-factor authentication solution. Read this whitepaper to discover the "hidden" costs, learn questions to ask, and become as informed as possible before making an ultimate solution.
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Authentication Decision Tree Tool
sponsored by RSA, The Security Division of EMC
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Assessment Tool: |
Posted: 18 Dec 2009
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Published:
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18 Dec 2009 |
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Summary: |
The RSA Authentication Decision Tree Tool is an interactive tool to help organizations understand, evaluate and select the most appropriate authentication solution to meet the needs of their users and their business. It provides a framework to help narrow the selection of authentication solutions based on five critical factors.
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Securing SSL VPNs with RSA SecurID® Two-factor Authentication
sponsored by RSA, The Security Division of EMC
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White Paper: |
Posted: 18 Dec 2009
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Published:
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18 Dec 2009 |
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Summary: |
The RSA SecurID® two-factor authentication solution, a core component of RSA's Identity Assurance portfolio, is flexible, scalable and simple to administer so that businesses can efficiently provide mobile and remote SSL VPN access to the enterprise while protecting information and applications.
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Analyst Report: Frost & Sullivan Executive Summary on One Time Password (OTP) Vendors
sponsored by RSA, The Security Division of EMC
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Analyst Report: |
Posted: 16 Dec 2009
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16 Dec 2009 |
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Summary: |
If you're evaluating strong authentication solutions and vendors, read this Frost & Sullivan Executive Summary. The report offers a comprehensive snapshot of the One-Time Passwords (OTP) marketplace. Get the facts on current and emerging products.
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Information Security Research Library