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ABSTRACT:
Organizations turn to managed hosting providers to run their SAP systems for them for many reasons. Economic pressures. A need for speed or ease of implementation. A lack of in-house SAP skills. In this podcast, Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena. He provides advice on finding an SAP managed hosting provider; how to determine the provider's level of SAP know-how; the myths about SAP managed hosting; creating RFPs and negotiating SLAs; and how he expects the SAP managed hosting arena to change in 2009.
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Speaker
Bill Martorelli
Principal Analyst, Forrester Research
Bill Martorelli is a principal analyst with Forrester Research. At Forrester, Bill advises sourcing and vendor management professionals on successful outsourcing and service management strategies. Bill has more than 15 years of experience in technology and business consulting, and has written numerous groundbreaking reports on service-delivery issues and trends, such as applications outsourcing, and business processing outsourcing strategies.
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Information Security Research Library
