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Authors
Peter Gilbert
Principal Architect
Peter has provided implementation consulting and technology advice to a wide range of organizations. In the course of his work, he has helped many of them set up, maintain and support effective knowledge base systems.
Roger Morse
Product Management
,
CA
Roger has over twenty years of cross-functional industry experience. In his Product Management role at CA, he provides leadership, expertise and experienced points-of-view for business and project efforts. He is responsible for understanding how customers use CA solutions today, and what future solutions will encompass.
Monica Lee
Product Marketing
,
CA
Monica has over ten years of marketing and consulting experience in the technology and consumer products industry. As a product marketing manager for the Incident and Problem Management solution at CA, she is responsible for understanding customers’ challenges and issues and addressing CA’s ability to respond to business challenges using technology, services, education and support.
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