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CW Innovation Awards: Sime Darby ups ante in service management sponsored by TechTarget ComputerWeekly.com EGUIDE: In this case study, learn how Sime Darby Industrial's inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement. Posted: 10 May 2021 \| Published: 10 May 2021 TOPICS: Artificial Intelligence \| Business Service Management \| Business Service Management Software \| ERP \| ERP Software \| Field Force Automation \| Manufacturing Industry

Six Steps for Successfully Buying Customer and Service Management Software sponsored by High 5 Software WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business. Posted: 19 May 2008 \| Published: 26 Nov 2007 TOPICS: Accounting \| CRM \| Customer Data Management \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Customers \| Field Force Automation

Mobile Field Service: Better Collaboration with the Back Office sponsored by Epicor Software Corporation WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success. Posted: 05 Nov 2013 \| Published: 31 Jul 2013 TOPICS: Business Performance Management \| Business Process Management \| Business Processes \| Customer Satisfaction \| Field Force Automation \| Mobile Device Management \| Mobile Device Management Software \| Mobile Payments \| Mobile Workers \| Workflow Software

Overcoming CIO Challenges in Global Mobility Management sponsored by BlackBerry WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology. Posted: 19 Feb 2010 \| Published: 01 Jul 2009 TOPICS: Application Integration \| Applications Management \| CIOs \| Field Force Automation \| Handheld Devices \| Information Management \| Mobile Device Management \| Mobile Workers \| Productivity \| Smart Phones \| TCO \| Unified Messaging

The last mile to the individual customer: Sales and marketing software trends sponsored by TechTarget ComputerWeekly.com EGUIDE: From this e-guide you will learn about such developments in sales and marketing enterprise software in 2018, with a view to 2019 – from Computer Weekly and from our specialist US TechTarget site SearchCRM. Posted: 08 Feb 2021 \| Published: 21 Dec 2018 TOPICS: CRM \| CRM Software \| ERP \| ERP Software \| Marketing \| Sales \| Sales and Marketing Software

Decoding ABM: Simple data-driven strategies for successful ABM sponsored by TechTarget EBOOK: Lots of vendors are promising account-based marketing (ABM) will be the next big-break of the marketing world—but what exactly is it? In this e-book, discover the ins-and-outs of ABM. Explore the differences between an overlay and value-add ABM approach, and unlock 7 ways to create value with your new ABM strategy. Posted: 08 Feb 2021 \| Published: 09 May 2019 TOPICS: Accounting \| Accounting Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Services \| CRM Software \| Marketing \| Sales \| Sales and Marketing Software

How to Use Purchase Intent to Refocus ABM Priorities sponsored by TechTarget EBOOK: This new e-book discusses how to implement data-driven strategies to maximize ABM performance in today's rapidly changing business environment. Download your copy here. Posted: 08 Feb 2021 \| Published: 25 Jun 2020 TOPICS: Market Research \| Market Segments \| Market Trends \| Marketing \| Sales \| Sales and Marketing Software \| Sales Channels

Advancing High Tech Inside Sales: Data-Driven Best Practices from ISR/BDR Leaders sponsored by TechTarget WEBCAST: The old days of "dialing for dollars" is gone. Today it takes more than a room full of ISRs calling down a contact list to win deals and set meetings. Find out how you can leverage new data sources and advanced sales technologies to increase pipeline and improve the frequency and quality of meetings set. Posted: 24 May 2018 \| Premiered: May 23, 2018 TOPICS: Business Development \| Inside Sales \| Sales \| Sales and Marketing Software \| Sales Channels \| Sales Information Systems \| Sales Representatives

Case Study: How supercomputing is transforming experimental science sponsored by TechTarget ComputerWeekly.com EGUIDE: NERSC lead data scientist Debbie Bard talks about how large-scale data analytics using super computers is making new types of science possible Posted: 03 Jul 2020 \| Published: 03 Jul 2020 TOPICS: Business Intelligence \| Business Processes \| Business Systems \| Data Analytics \| Supercomputers

The Salesforce Analytics Cloud: Challenges, Benefits, & Uses sponsored by Salesforce.com EGUIDE: Inside this expert e-guide, compare the benefits and challenges of moving to Salesforce Analytics Cloud. Plus, discover how 2 companies, Akamai Technologies and Berkshire Hathaway Travel Protection, use Salesforce Analytics Cloud to fix the sales funnel and make more deals. Posted: 20 Jun 2017 \| Published: 19 Jun 2017 TOPICS: Cloud Computing \| Customer Data Management \| Data Analytics \| Platform as a service \| Sales \| Sales and Marketing Software

FFA Reports